Taking proper care of your Nuropod helps extend its lifespan and ensures it continues to perform optimally. Here are a few simple tips:
Avoid moisture. Keep your device away from liquids, steam, or damp environments, as exposure to moisture may damage internal components. Use a soft, dry cloth to gently clean the surface.
Store it safely. When not in use, store your Nuropod somewhere safe—away from excessive heat and out of reach of children.
Handle with care. Avoid pulling on the wires when removing the electrode, and keep the device away from strong magnetic sources like TVs or speakers.
No DIY repairs. If your device isn’t working as expected, please don’t attempt to troubleshoot or open it yourself. Our care team is always here to help.